Terms & Conditions

Last Updated: 17 March 2026

Satori Milano

These Terms & Conditions govern your use of the Satori Milano website and the purchase of products through our online store. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

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1. General Information

This website is operated by Satori Milano.

Throughout the site, the terms "we", "us", and "our" refer to Satori Milano.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon publication on the website. Continued use of the website constitutes acceptance of any changes.

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• You have the legal capacity to enter into binding contracts.

• The information you provide is accurate, current, and complete.

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3. Products and Availability

All products displayed on our website are subject to availability.

We reserve the right to:

• Modify, update, or discontinue products at any time.

• Limit quantities available for purchase.

• Refuse or cancel orders at our discretion.

• Correct errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability.

If an order is cancelled after payment has been received, a full refund will be issued.

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4. Pricing

All prices are displayed in Euros (€), unless otherwise stated.

Prices may change without prior notice.

While we strive to ensure pricing accuracy, errors may occasionally occur. In such cases, we reserve the right to cancel affected orders and issue a full refund.

Any applicable taxes will be displayed at checkout where required by law.

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5. Orders and Payment

By placing an order, you confirm that:

• All information provided is accurate and complete.

• You are authorized to use the selected payment method.

• Payment information is valid and current.

Orders are only confirmed once payment has been successfully authorized and processed.

We reserve the right to refuse or cancel any order where fraud, unauthorized activity, or violations of these Terms & Conditions are suspected.

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6. Shipping and Delivery

Shipping times displayed on our website are estimates only and are not guaranteed.

Satori Milano is not responsible for delays caused by:

• Shipping carriers

• Customs authorities

• Weather conditions

• Public holidays

• Force majeure events

• Circumstances beyond our reasonable control

Risk of loss or damage passes to the customer upon successful delivery of the order.

Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries caused by incorrect or incomplete addresses provided at checkout.

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7. Returns and Refunds

Returns and refunds are governed by our Returns Policy.

Customers must follow the return procedures outlined in our Returns Policy.

We reserve the right to reject returns that:

• Do not meet our return requirements.

• Show signs of use, washing, damage, or alteration.

• Are returned without authorization.

Approved refunds will be issued to the original payment method used for the purchase.

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8. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product images

• Graphics

• Videos

• Text

• Website design

• Branding materials

is the property of Satori Milano or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used without our prior written consent.

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9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with website functionality or security.

• Upload malicious software, viruses, or harmful code.

• Violate any applicable laws or regulations while using our website.

We reserve the right to terminate access to our services if these Terms are violated.

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10. Limitation of Liability

To the fullest extent permitted by applicable law, Satori Milano shall not be liable for:

• Indirect, incidental, special, or consequential damages.

• Loss of profits, revenue, business opportunities, or data.

• Delays or interruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes any consumer rights that cannot be excluded under applicable law.

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11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

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12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

If you are a consumer residing in the European Union, you may also benefit from any mandatory consumer protection provisions available under the laws of your country of residence.

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13. Dispute Resolution

Any dispute arising from these Terms & Conditions shall be resolved in accordance with applicable law.

Nothing in these Terms limits any rights granted to consumers under mandatory consumer protection legislation.

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14. Company Information

Satori Milano

Legal Entity: 365 Digital Enterprises Limited

Business Registration Number: 79628378

Registered Address:

Golden Bear Centre
66 Chai Wan Kok Street
Tsuen Wan, Hong Kong

Email: info@satori-milano.it

For customer support inquiries, please contact us at the email address above.